5 Top Challenges for IT Departments using Oracle E-Business Suite | More4apps

5 Top Challenges for IT Departments using Oracle E-Business Suite

As we continue to travel these uncharted waters as a result of Covid 19, you may have time to review some of the IT business challenges which may be magnified at this time. More4Apps’ long-standing CEO John O’Keeffe shares his experience and observations during his 20-year involvement with IT leaders. Learn how More4apps’ range of powerful tools can save you time, reduce errors and most importantly of all improve job satisfaction and performance for your team and organisation.

  1. Scarcity of Skilled Resources
    As Oracle EBS matures many of the skills to operate it are approaching retirement or retraining in newer technologies.  Many of these implementations have developed over the last 25 year, and now, many of the skilled resources that worked on these implementations are no longer available. The younger workforce is moving with technology and developing those skills.  Those who are available command premium prices, pushing IT costs high and presenting a real risk to the businesses who must rely on this increasingly scarce resource.
  2.  Increasing downward pressure on IT operating budgets
    When organizations face diminishing prospects in terms of revenue growth, the focus of management turns to cost reduction. Businesses are increasingly asked to show savings in operational areas and IT is no exception. This, coupled with the first point above, leaves IT leaders in Oracle EBS businesses being squeezed.  The options left are either they must move tasks out of the IT department’s remit, or they must seek out cost-effective technology solutions – which must not compromise the integrity of the ERP nor incur excessive time or cost to implement.
  3. Data residing in spreadsheets vs central systems
    This is one of the big issues raised when implementing large data stores like an ERP system. It is also one of the top justifications when implementing the system – a  single source of the truth. Once the implementation is completed the user community turn to spreadsheets when they find an issue that is not priority for the IT department, for example when the business units need to undertake mass data manipulation. Whilst that’s an excellent solution for a single point in time, that data is quickly out-of-date.   What’s more, different users may end up having different versions of the same data.
  4. Data processing tasks being allocated to IT personnel
    When speaking with More4apps customers, the most pressing concern from IT managers is that their teams are inundated with data processing requests from other business units.  When custom coding or scripts are required to complete standard data processing tasks, IT teams can feel overwhelmed. As well, the data owners may resent the length of time required to deliver what they may consider as simple uploads or updates.  A solution that allows data owners to complete mass uploads and updates easily and accurately would return ownership and control of the data to its business owner.
  5. Data bottlenecks affecting overall production
    In large organizations with significant amounts of transactional data, bottlenecks in data processing can severely impact the productivity and profitability of the organization concerned.  Whilst Oracle E-Business Suite may remain a very powerful tool for the holistic management of organizational data, it has serious limitations in the area of data uploading and updating. One of our customers had a process where they issued stock to a process. Using a bill of materials. This worked well but not all items would be used in the process and were returned to stock. The return to stock became to bottleneck. The stock left on tables to be returned was not in the system when processing orders and also run the risk of being damaged. There is a real stock cost to the business. If the business owner can’t incur the cost of employing additional data entry staff to clear the backlogs. The It director has to invest in further development to created workable data loading processes within Oracle.

The third option is a 3rd party software solution such as those developed by More4apps, allowing users to integrate their familiar Excel spreadsheet directly with the Oracle ERP, allowing the user to load their data back into Oracle ERP and keeping the ERP’s integrity.

More4apps is a longstanding Gold Partner with Oracle and a 5-Star Partner with OATUG. They’ll be exhibiting and presenting at Collaborate 2020 in Las Vegas.  More4apps’ range of Wizards for EBS is proven among over 35,000 users in 38 countries and is about to be complemented by a new set of tools for Oracle’s Cloud ERP.

John O'Keeffe
John O'Keeffe
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