More4Apps is fully committed to ensuring all Personal Information and/or Data it collects and handles complies with applicable privacy laws.
Personal Information and/or Data for the purpose of this policy is defined as “any information or opinion about an individual, whether true or not”.
1.0 What Personal Information does More4Apps collect, from Whom and for what Purpose?
More4Apps will only collect Personal Information that is necessary for its functions and activities by lawful means. The following types of Personal Information may be collected:
1.1 More4Apps Contractors and Suppliers
Personal Information about More4Apps contractors and suppliers, e.g. name, contact details and payment details. This information is collected so that we may contact them in relation to their services and/or products.We may also collect information from third parties relating to the performance of services and/or products. This information is collected for the purposes of monitoring or assessing the performance of services and/or products.
Personal Information about More4Apps customers, e.g. name, contact details and billing details, is collected either directly from our customers, via our website and/or from attending conferences. This information is used for our business functions and activities, these include:
- Providing technical support for products and/or services provided
- Providing information about our products and/or services
- Undertaking customer satisfaction surveys in order to improve and enhance our products and/or services
- Account management and billing
2.0 Quality of Personal Information
More4Apps will take reasonable measures to ensure that Personal Information collected is accurate, up-to-date, complete and relevant. If More4Apps becomes aware that any of the Personal Information held is inaccurate, it will take prompt steps to correct it’s records.
3.0 Data Security
More4Apps takes active measures to ensure the security of Personal Information it holds is protected from misuse, interference, loss and unauthorised access, modification or disclosure.
All More4Apps ICT devices, storage and channels are subject to continuous monitoring, logging analysis and audit. More4Apps may choose to contract a third party to perform those functions.
All Personal Information is stored at secure premises using good quality security protocols.
More4Apps security systems are regularly reviewed and updated to maintain the integrity of the More4Apps security posture.
4.0 Access and Correction of Personal Information
Subject to verification of identity, any Personal Information held about an individual may be accessed, updated or corrected by application to a More4Apps Privacy Officer.
More4Apps will endeavour to respond to access and correction of Personal Information within 15 business days after a written request is received by a More4Apps Privacy Officer.
5.0 Direct Marketing
More4Apps will only engage in direct marketing practices in accordance with the laws of the relevant country or jurisdiction. At any time an individual or organisation may contact More4Apps to request that they no longer receive any marketing material or information from More4Apps.
For email communications, More4Apps also provides a simple opt-out (unsubscribe) mechanism that individuals can easily submit at any time.
6.0 Disclosure and Retention of Personal Information
As part of providing services to a customer, More4Apps may disclose Personal Information to third party suppliers and contractors of services.
More4Apps may disclose some Personal Information to its affiliated entities in countries in which More4Apps operates for the purposes of providing services to our customers, including technical support. Such disclosure is subject to the privacy laws applicable in the jurisdiction where that affiliated entity is located.
As a provider and user of cloud services, More4Apps retains Personal Information on servers that may be located in a number of overseas countries. More4Apps will take all reasonable steps to ensure that no person or entity, breaches any relevant privacy laws.
More4Apps only retains Personal Information for as long as required by law and needed for our business functions and activities. It is then securely destroyed.
7.0 Website Browsing
Accessing More4Apps’s websites will result in some information being logged including the time of access, your IP address and the pages that have been viewed or accessed. This information is collected using Google Analytics. If you would like to prevent Google Analytics from logging your information whilst visiting the More4Apps websites, please select the link Google Analytics Opt-Out to install a free app in Google Chrome.
More4Apps’s websites may contain links to external websites. More4Apps is not responsible for the content or privacy policies that govern such external websites.
8.0 Privacy Issues
Any questions about this Policy or to raise any issues about privacy within More4Apps should be directed to the More4Apps Privacy Officer via email Privacy.Officer@More4Apps.com.
Due to the nature of the services that More4Apps provides, in most situations it will be impracticable for an individual to deal with us on an anonymous basis. However, More4Apps will consider requests on a case by case basis.
If you are not satisfied with More4Apps’s response and the issue relates to a privacy concern or alleged breach by one of More4Apps’s affiliates, you may take your complaint to the relevant government authority responsible for Privacy.