How a large tourism operation simplified its complex AP and Supplier data management

Ben Pentelow, Systems Architect, RCI Europe

Our business is a large player in the hospitality industry, managing over 4,300 affiliated properties in 11 countries around the world. The Accounts Payable function is substantial, with significant complexity around membership and payments. As Systems Architect I had written a number of AP & AR interfaces over the years, and when initially faced with the migration from JD Edwards to Oracle R12, my first thought was “How are we going to get all this data into the new system?”

For GL data we use the Web ADI downloads, but nothing like this exists for AR, AP, Fixed Assets, Cash Management etc. On hearing of the More4apps tools from our parent company in the US we immediately purchased perpetual licenses for nearly all of the Wizards available, and to my mind, it has been the best investment ever.

In my role, it seems like every week the team requires a new interface which uses either an AP Invoice Wizard or AR Invoice Wizard. The ease in which they can be integrated, coupled with extraordinary level of service and support from the More4apps team is simply fantastic and makes what once seemed to be a daunting effort, now a straightforward exercise. There have been a couple of instances where we have requested changes to existing templates and these have been delivered with astonishing speed, and working in a world where product releases happen every quarter at best, this is truly refreshing. We recently also faced issues with custom load scripts which had been written for us to migrate our legacy AP Supplier data into Oracle, and with deadlines fast approaching we had to switch approaches to use the More4apps Supplier Wizard. While this method, it was not quite as speedy as our bespoke process, it worked flawlessly.

I have recently made use of the generic Application Interface Wizard, to enable us to load bank statement data into Cash Management tables in order to enable automatic reconciliation of our bank accounts. This meant we did not have to rely on an expensive (and inflexible) solution developed by external consultants; we have saved a substantial amount of money and I retain control of the process myself and can adapt it as and when required by our ever-changing business needs.

Throughout the project to move our entire European, Middle Eastern & African regions of the business to Oracle R12, More4apps has been, hands down, the most impressive and reliable piece of software I have come across and has helped to get the project on track and firmly keep it there. I am constantly thinking of, and developing new processes and improvements to our existing processes which incorporate More4apps Wizards, and look forward to continuing what has, so far, been an extremely rewarding relationship. I can highly recommend More4apps to anyone who uses Oracle and wants to improve efficiency – it is simply unbeatable!

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