Customer CommunitySupportProduct Download|
Company
More4apps Support

Help for your Oracle ERP products — whenever you need it.

From implementation to training and ongoing customer support, we're here every step of the way. Get help, share knowledge, and submit support requests in the More4apps Community.
Join the More4apps Community

Get help. Connect. Share.

The More4apps Community is the single place to find helpful resources, ask questions, share your knowledge, and submit support requests for the EBS Toolbox and ERP Cloud Toolbox.

Search the knowledge base
User guides, articles, and step-by-step walkthroughs across both toolboxes.
Ask questions
Post in discussion forums and get answers from More4apps staff and other customers.
Watch product videos
Quick how-tos covering setup, common tasks, and feature deep dives.
Submit a support ticket
Open a case and track it through to resolution — all from one place.

On-Demand Global Support

Wherever you are, support is one click away.

More4apps support is committed to providing market-leading help for our products — from your trial period through ongoing daily use.

Enter the Community to search user guides, articles, and videos, join discussions, and submit a support request.

Get Support Now
Five regions. One trusted team.

Offices in New Zealand, the US, UK, Australia, and APAC/MEA — covering customers in 30+ countries.

0+
Companies
0+
End users
0+
In business
Included with More4apps Support

What every customer gets.

Support that keeps your data loading running through Oracle quarterly releases, security patches, and the day-to-day.

Fix security issues

We proactively monitor and address security vulnerabilities in our products. Customers are encouraged to keep their installations on the latest version.

Support version upgrades

Oracle and Microsoft keep evolving — and so do we. We track every change and notify customers of implications and new features that come with Oracle and Microsoft updates so the toolbox stays compatible.

Add enhanced features

Updates to the toolboxes ship regularly. EBS Toolbox updates are installed on the EBS instance; ERP Cloud Toolbox updates install on each local device using the add-in.

Continuous improvements

Every release ships with release notes that identify the new features and issues addressed — so you always know what changed.

Migrating to the Cloud?

Move clean data — and stay upgrade-proof — with Oracle Fusion Cloud ERP.

More4apps integrates easily with your tech stack and processes — part of an ongoing journey of managing clean data while staying upgrade-proof with Oracle's quarterly releases. An intuitive Excel-based interface and templates tailored to your use case make it simple to learn, with validation that happens before data reaches your Oracle instance.

Discover more

Meet Excella, your More4apps guide

The fastest way to get help is the Community.

Resources, downloads, discussions, and support tickets — all in one place.