Oracle EBS Customers can’t use Windows after WebADI Update

Oracle EBS Customers can’t use Windows after WebADI Update

Master Data is the Single Source of Truth for Companies Worldwide

It’s not uncommon for companies to make business decisions based off of their master data. Many Oracle EBS customers rely on Oracle 11i. Therefore, upgrading to Oracle r12.2 is an undertaking. Operations invest money, resources and time to migrate to Oracle r12.2.

Unfortunately, a Microsoft Office update affected thousands of Oracle EBS customers who used Oracle Web Applications Desktop Integrator (WebADI).

Luckily our EBS Toolbox is packed with solutions that integrate with Microsoft Office and Oracle updates. But first, let’s explore what Oracle WebADI is and why it broke during a Microsoft Windows update.

What is Oracle WebADI?

  • Web ADI offers a combination of readily available and customizable solutions for desktop PCs
  • End-users can complete EBS tasks and data input activities fast, like Word and Excel
  • Users can copy and paste data from existing sources and auto-populate cells
  • Data can be shared fast before being imported into the Oracle database
  • There are over 300+ template documents users can choose from, and they can upload the data to Oracle in Excel

How did a Windows update break Oracle WebADI?

A transportation and shipping company upgraded its Microsoft Office 365. Immediately after, they noticed that WebADI didn’t work with the Oracle (11i) version.

Data is a crucial part of any business. With that being said, the transportation and shipping operation loads 6,000 lines of data securely into Oracle EBS daily.

As a result of Windows breaking, the company downgrade over 30 employee’s Office suite. Reverting to the older version would get WebADI to work again. Additionally, WebADI wouldn’t work when user’s upgraded to the latest version of Excel or Oracle r12.2.

According to Oracle’s blog, WebADI for 11i can only work with Excel 2010. Since, Microsoft continuously improves software packages, the transportation and shipping operation knew they needed to find a better solution.

WebADI heavily depends on Excel. So, any update to Excel from 2016 can cause WebADI to fail.

WebADI’s incompatibility with Microsoft adjustments meant businesses would be forced to rely on IT support.

The Limitations of WebADI

WebADI doesn’t cater to the specific needs of a business. For instance, WebADI doesn’t provide customized Lists of Values (LoVs), or pre-built extensions. These features help users adjust what they want the integrator to do.

Also, the look and feel of each template lack functionality and consistency that most companies need.

The WebADI setup process requires a lot of interaction between the developer and the end-user. This is a setback because users can’t retrieve data when urgently needed.

Some users have complained about WebADI’s inability to upload large amounts of data, often requiring patching. Patching is a long, time-consuming process where technical input is needed.

Oracle EBS Customers Find Instant Success with More4apps Solutions

Our GL Wizard, a solution from our Oracle EBS Toolbox, that works with all versions of Oracle and Microsoft Excel.

Our GL Wizard fully supports Microsoft Office 2003 and the latest versions of Oracle. The EBS Toolbox GL Wizard works for you and does what you need WebADI to do; without the headache.


Our GL Wizard has flexible functionality and better performance. It can load attachments, journals, and large data lines seamlessly.

GL Wizard Benefits:

  • Users can work on multiple ledgers and data sheets at a time
  • The GL Wizard allows users to process data loads quickly via an Excel interface
  • Create actuals, budget journals, and amounts in Excel
  • The GL Wizard will send your data and information back to Oracle
  • Utilize multiple periods, categories, and sources in a single Excel spreadsheet
  • Load attachments against journal headers, which is not possible with WebADI

Our EBS Toolbox works with the latest versions of Oracle and Microsoft Office.

Save yourself the hassle of downgrading every team member’s Oracle suite for WebADI. Contact us today to learn more about our GL Wizard and other suitable solutions.

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