More4apps is committed to providing class-leading support. From assisting you during the trial period to the on-going use of our products, we are readily available to help. Help is only a click away, so check out our product support resources or log, track, review and update product issues with our online help desk.
You can also download our latest version of our products using Products Download page.
Use our User documentation page for respective product-related documentation in-detail.
If you are having any issues with our products, you can search our Solution Database or Request Product Support.
To log in to the Helpdesk (self-service portal), navigate to the Request Product Support page and enter your Username (email address) and Password into the Helpdesk section.
The Database Administrator (DBA) has already installed the shared package M4APS_XML, the product package(s) and for Release 12 the servlet. Please refer to the DBA Checklist.
Please select either the video or online installation guide linked below:
Online – ERP Cloud Module and Add-in Installation Guide
Online – Registering your ERP Cloud Module
Check that the infrastructure package M4APS_XML has been installed and is VALID under the APPS user (or BOLINF user for Oracle On-Demand customers).