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24/7 Global Support

More4apps support is committed to providing market-leading help for our Oracle ERP products. From assisting you during the trial period to the ongoing use of our products, we are available to help.

Help is only a click away, so check out our product support resources or log, track, review, and update product issues with our helpdesk portal.

Oracle data solutions around the global
EBS Toolbox See EBS Toolbox Resources
ERP Cloud Toolbox from More4apps See ERP Cloud Toolbox Resources

Included with More4apps Support

After releasing a product for purchase, the More4apps teams continue to work on improving and correcting issues that arise. We have a backlog of enhancement suggestions from customers, which get released through this process.

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Training

As a standard part of any More4apps product purchase, two hours of training for every customer’s nominated in-house expert is offered at no additional cost.

Fix Security Issues

More4apps is proactive in monitoring and addressing security vulnerabilities associated with our products. Customers are encouraged to keep their More4apps products installed at the most current versions.
Data Migration Support

Support Version Upgrades

Oracle® and Microsoft® continue to develop their applications and tools. Doing so helps us further improve our tools. We actively monitor any changes and notify our customers of any implications and new features available as a result of Oracle® and Microsoft® updates. We strive to ensure our products stay compatible with the latest versions.

Add Enhance Features

Updates to the More4apps tools are published regularly on the website. EBS Toolbox solutions infrastructure updates will need to be installed on each E-Business Suite instance. Updates to the ERP Cloud Toolbox products will need to be installed on all local devices using the add-in.
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Fix Software Bugs

More4apps provides release notes with the updates that identify the new features or issues addressed by each release.

New Support Request

Raise a case for technical or functional product support

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Manage your existing cases

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Migrating to the Cloud?

More4apps software integrates easily with your tech stack and processes. Thus, our tools can be part of your ongoing journey of managing clean data while staying upgrade-proof with Oracle Fusion Cloud ERP quarterly releases.

With an intuitive Excel-based user interface and templates tailored to your use case, More4apps is simple to use and learn, allowing you to quickly import and export data from your ERP system. Data validation occurs before data is added to Oracle to reduce risks.

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New Zealand

New Zealand (HQ)

Location

Waikato Innovation Park

1 Melody Lane, Ruakura

Hamilton East

Hamilton, 3216, New Zealand

Ph: +64 7 959 7160

Mailing Address

More4apps NZ Limited

PO Box 10074

Te Rapa

Hamilton, 3241

New Zealand

United States of America

USA

Location

USA

Ph: +1 949 423 3456

Mailing Address

More4apps, Inc.

4695 MacArthur Ct.

11th Floor

Newport Beach

CA, 92660

USA

United Kingdom

United Kingdom

Location

London

United Kingdom

Ph: +44 1483 243508

Mailing Address

More4apps UK Limited

2 Guildford Business Park Road

Guildford Business Park

Guildford

GU2 8XG

Australia

Australia

Location

London

United Kingdom

Ph: +44 1483 243508

Mailing Address

More4apps UK Limited

2 Guildford Business Park Road

Guildford Business Park

Guildford

GU2 8XG

APAC/MEA

Location

London

United Kingdom

Ph: +44 1483 243508

Mailing Address

More4apps UK Limited

2 Guildford Business Park Road

Guildford Business Park

Guildford

GU2 8XG

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